Configuring DNS for Revivus

Learn how to configure DNS records with popular domain providers to connect your custom domain to your Revivus website.

Overview

To use a custom domain with your Revivus website, you’ll need to configure DNS records with your domain provider. This guide covers the most popular domain registrars and DNS providers.

What you’ll need:

  • Access to your domain registrar account
  • Your Revivus website subdomain (e.g., yoursite.revivus.app)
  • About 5-10 minutes

DNS Propagation Time: Changes typically take 15 minutes to 48 hours to fully propagate worldwide.

Understanding DNS Records

For Revivus, you’ll typically configure one of these record types:

  • CNAME Record: Points your domain to another domain (recommended for subdomains like www.yourdomain.com)
  • A Record: Points your domain to an IP address (recommended for root domains like yourdomain.com)

Recommended Setup:

Type: CNAME
Name: www (or @)
Value: yoursite.revivus.app
TTL: 3600 (or Auto)

GoDaddy

Step 1: Access DNS Management

  1. Log in to your GoDaddy account
  2. Click on your profile icon and select My Products
  3. Find your domain and click DNS next to it

Step 2: Add CNAME Record

  1. Scroll to the Records section
  2. Click Add button
  3. Select CNAME from the Type dropdown
  4. Fill in the fields:
    • Name: www (or your subdomain)
    • Value: yoursite.revivus.app (replace with your actual Revivus subdomain)
    • TTL: 1 Hour (or leave as default)
  5. Click Save

Step 3: (Optional) Add Root Domain

For the root domain (yourdomain.com), you’ll need to add an A record:

  1. Click Add again
  2. Select A from the Type dropdown
  3. Fill in:
    • Name: @
    • Value: Contact Revivus support for the IP address
    • TTL: 1 Hour
  4. Click Save

Namecheap

Step 1: Access Advanced DNS

  1. Log in to your Namecheap account
  2. Go to Domain List and click Manage next to your domain
  3. Navigate to the Advanced DNS tab

Step 2: Add CNAME Record

  1. Under Host Records, click Add New Record
  2. Configure the record:
    • Type: CNAME Record
    • Host: www
    • Value: yoursite.revivus.app
    • TTL: Automatic
  3. Click the green checkmark to save

Step 3: URL Redirect (Optional)

To redirect the root domain to www:

  1. Add another record with:
    • Type: URL Redirect Record
    • Host: @
    • Value: http://www.yourdomain.com
    • Redirect Type: Permanent (301)

Cloudflare

Cloudflare is both a DNS provider and CDN. If you’re using Cloudflare:

Step 1: Access DNS Settings

  1. Log in to your Cloudflare dashboard
  2. Select your domain
  3. Click on DNS in the left sidebar

Step 2: Add CNAME Record

  1. Click Add record
  2. Configure:
    • Type: CNAME
    • Name: www (or your subdomain)
    • Target: yoursite.revivus.app
    • Proxy status: Toggle OFF (gray cloud) - Important!
    • TTL: Auto
  3. Click Save

Important: Make sure the proxy status is set to “DNS only” (gray cloud). The orange cloud (proxied) can cause issues with custom domains.

Step 3: Add Root Domain (Optional)

For the root domain:

  1. Click Add record
  2. Configure:
    • Type: CNAME
    • Name: @
    • Target: www.yourdomain.com
    • Proxy status: OFF
  3. Click Save

Google Domains

Note: Google Domains is transitioning to Squarespace. If you haven’t migrated yet, follow these steps:

Step 1: Access DNS Settings

  1. Log in to Google Domains
  2. Click on your domain
  3. Click DNS in the left menu

Step 2: Add Custom Resource Record

  1. Scroll to Custom resource records
  2. Add a new record:
    • Name: www
    • Type: CNAME
    • TTL: 3600
    • Data: yoursite.revivus.app
  3. Click Add

Step 3: Synthetic Records (Optional)

For root domain forwarding:

  1. Under Synthetic records, click Add forward
  2. Configure:
    • Subdomain: Leave empty (for root)
    • Destination URL: https://www.yourdomain.com
    • Forward type: Permanent redirect (301)
  3. Click Add

Hover

Step 1: Access DNS Settings

  1. Log in to Hover
  2. Click on your domain
  3. Click the DNS tab

Step 2: Add CNAME Record

  1. Click Add a Record
  2. Select CNAME from the dropdown
  3. Fill in:
    • Hostname: www
    • Target: yoursite.revivus.app
  4. Click Save

Domain.com

Step 1: Access DNS Settings

  1. Log in to Domain.com
  2. Go to My Domains
  3. Click Manage next to your domain
  4. Click DNS & Nameservers in the left menu

Step 2: Add CNAME Record

  1. Scroll to DNS Records
  2. Click Add DNS Record
  3. Configure:
    • Type: CNAME
    • Name: www
    • Content: yoursite.revivus.app
    • TTL: 3600
  4. Click Add Record

Verifying Your Configuration

After adding your DNS records, verify they’re working:

1. DNS Lookup Tool

Use a DNS lookup tool like DNS Checker or What’s My DNS:

  • Enter your domain (e.g., www.yourdomain.com)
  • Select CNAME as the record type
  • Click Search
  • Verify it points to your Revivus subdomain

2. Command Line (Advanced)

On Mac/Linux, open Terminal and run:

dig www.yourdomain.com CNAME

On Windows, open Command Prompt and run:

nslookup -type=CNAME www.yourdomain.com

You should see your Revivus subdomain in the results.

Troubleshooting

DNS Changes Not Taking Effect

  • Wait longer: DNS propagation can take up to 48 hours
  • Clear your DNS cache:
    • Mac: sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder
    • Windows: ipconfig /flushdns
    • Linux: sudo systemd-resolve --flush-caches
  • Check for typos: Verify your CNAME value matches your Revivus subdomain exactly

”This site can’t be reached” Error

  • Ensure the CNAME record is pointing to the correct Revivus subdomain
  • If using Cloudflare, make sure proxy is disabled (gray cloud)
  • Verify there are no conflicting A or AAAA records for the same hostname

SSL Certificate Issues

  • SSL certificates are automatically provisioned by Revivus
  • Allow 24-48 hours after DNS propagation for SSL to activate
  • If issues persist after 48 hours, contact Revivus support

Multiple DNS Records

  • Remove any duplicate CNAME records for the same hostname
  • You cannot have both a CNAME and A record for the same hostname

Need More Help?

If you’re still experiencing issues:

  1. Check your domain provider’s documentation - Each provider may have slight variations in their interface
  2. Contact Revivus Support - We’re here to help! Reach out through your dashboard
  3. Verify your subscription - Ensure your Revivus plan includes custom domain support

Next Steps

Once your DNS is configured and propagated:

  1. Add your domain in Revivus Dashboard - Go to Settings → Custom Domain
  2. Wait for SSL provisioning - Your site will automatically get HTTPS
  3. Test your website - Visit your custom domain to ensure everything works

Your custom domain should now be pointing to your beautiful Revivus website! 🎉

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